Mental Health

To schedule a training send an email to or call (915)383-4001

Nearly one out of every five members of the Paso del Norte community have a behavioral health disorder and of those nearly 25% are living with serious mental illnesses or substance abuse disorder.  While these figures fall in line with other communities, factors such as high levels of individuals with little or no health insurance coverage pose unique challenges in our border region.  The stigma associated with the treatment of mental health in the Hispanic and military cultures can also make it difficult for individuals to seek out treatment and learn how to manage their illness. Mental illness however is just like other medical conditions, the earlier the treatment begins the better the outcome for the person and their families.

Therefore, mental health education and awareness is key in our community.  Through the Emergence Health Network Mental Health Learning Library training courses, we can ensure our residents understand what mental illness is and learn that managing the diagnosis and recovery is possible.

Whether it is a comprehensive Mental Health First Aid course or more targeted training on suicide prevention, grief management, or stress reduction the Mental Health Learning Library provides knowledge to recognize signs and symptoms of behavioral health concerns and how to seek out appropriate services.  All classes are available in English and Spanish.

Courses include:

  • Suicide Prevention (1-hour course)
  • Youth Mental Health First Aid (8-hour course)
  • Adult Mental Health First Aid (8-hour course)
  • Crisis Intervention Training (available for law enforcement personnel)
  • Self-Harm Prevention (Adult and Youth) (1-hour course)
  • Anxiety Management (Adult and Youth) (1-hour course)
  • Grief Coping Techniques (Adult and Youth) (1-hour course)

24-hour Crisis Hotline

Anyone can access the EHN Crisis Hotline any time of the day or night. The hotline is manned by qualified mental health professionals and backed up by on-call professionals who are available to the public 24/7/365. EHN’s Crisis Specialists are trained to assist in verbal de-escalation and link individuals who need help to local mental health resources in the community, such as Emergence Health Network’s Crisis Intake Unit and Extended Observation Unit.

  • EHN Crisis Hotline: 915-779-1800
  • Toll Free Crisis Hotline: 1-877-562-6467
  • National Suicide Prevention Lifeline 1-800-273-8255 (TALK)

EHN is also contracted with the National Suicide Prevention Lifeline to take calls in the north to the northwestern part of Texas. We also constitute as a rollover center for areas such as Austin and Dallas when their call volume reaches capacity and a crisis operator is not available to answer from the initially designated call center for that area. It is separated by area code, so we receive many of the rural calls to the Lifeline. The Crisis Line also serves as the after-hours backup for the Sexual Assault Outreach Program, the Alzheimer’s Identification Program, and the Army Community Services Program.

24-hour Extended Observation Unit

El Paso residents who are experiencing emotional distress or a severe mental health crisis can receive immediate, face-to-face counseling and crisis intervention at the EHN Extended Observation Unit. This Crisis Unit is open 24-hours a day, 7 days a week. The staff at the multi-bed facility provides up to 48 hours of observation and stabilization for individuals who need help coping with a situation. A psychiatrist is available if immediate medication or psychiatric intervention is needed.

This unit is also designed to divert individuals from emergency department utilization and jails to a place where they can receive proper mental health care. Qualified mental health professionals provide or link individuals to those services best suited to their needs. These services may include brief intervention, crisis counseling and support, referral for long-term treatment, and/or referral to the El Paso Psychiatric Center.

Click here for directions to the Observation Units to Crisis Services 1601 Yandell Drive

Crisis Intervention Team

EHN works closely with local law enforcement agencies to care for members of our community and help to divert those with mental illness away from unnecessary incarceration and into appropriate treatments for their behavioral health needs.  Through a partnership with the City of El Paso and El Paso Police Department, EHN has established Crisis Intervention Teams (CIT) involving the co-deployment of EHN’s trained mental health professionals and specially training officers who respond to 911 calls involving individuals experiencing a mental health crisis.

The teams know how to recognize the signs of a mental health crisis and how to properly respond to the individuals in these situations with the goal of de-escalating the crisis and through continuum of care, routing these individuals into proper care.

EHN operates several outpatient clinics throughout the El Paso area, two of which have pharmacies located nearby to provide convenient access to medication. The Recovery Based Outpatient Care is provided by Outpatient Treatment Teams located at the clinics. Each team is composed of Physician, Case Manager, Rehabilitation Staff, Peer Providers (as applicable), counselors and support staff. Medication, family education, and rehabilitative services are provided to consumers through individual, group, and/or family sessions.

EHN offers Integrated Primary  Medical Care Clinics which include a team of primary care and behavioral health providers who work together to establish the coordination of mental health, substance abuse, and primary care services at this one location. Integrated care produces the best outcomes and is the most effective approach to caring for people with complex healthcare needs.

The Medicated-Assisted Treatment (MAT) Program is offered at the Westside Integrated Primary Medical Care Clinic.  The MAT Program is the use of medications while combining counseling and behavioral strategies to help treat substance use disorders.  Our program is designed to help individuals struggling with addiction of opioids (i.e. heroin and/or prescription drugs) and alcohol.  Research has shown with the combination of medication and behavioral therapy, the success rate increases when treating substance use disorders by helping those sustain recovery.   Medications used in our program are approved by the Food and Drug Administration (FDA), and therapy treatment is tailored to meet each individual’s need.  Our MAT program’s Medical Director, Dr. C. Thornburg, specializes in Addiction Medicine and Family Medicine.

Patients who are eligible for this program must be willing to detox from opiates and/or alcohol and adhere to the following:

  • Complete a physical examination conducted by a healthcare professional prior to the time of admission.
  • Complete intake and screening process with our Behavioral Health Consultant.
  • Attend weekly individual therapy sessions with our Behavioral Health Consultant.
  • Attend weekly medication monitoring with our healthcare professional for refills of prescribed medications.
  • Complete a physical examination conducted by the Medical Director.
  • Submit to random drug screens.
  • If necessary, participate in the agency’s eight (8) week program (Intensive Outpatient Program/IOP) Monday through Thursday
  • If necessary, participate in Aftercare Group Program 1 time weekly after discharge from eight (8) week program (Intensive Outpatient Program/IOP).

To learn more about services or to make an appointment call 915-242-0555

All clinics are open Monday – Friday 8:00 a.m. – 5:00 p.m. and closed most holidays.

Central Outpatient Clinic 

Monday – Friday 8 am – 5 pm 

1551 Montana Avenue, El Paso, TX 79902
(915) 747-3510

Westside Integrated Primary Medical Care Clinic

Monday –  Friday 8 am – 5 pm
725 S. Mesa Hills Bldg. 1 Suite 1, El Paso, TX 79912
(915) 887-3414

ChAMHPs Child and Adolescent Clinic

Monday – Friday 8 am – 5 pm
8500 Boeing Drive, El Paso, TX 79925
(915) 242-0555

East Valley Outpatient Clinic and Pharmacy

Monday – Friday 8 am – 5 pm
2400 Trawood Dr., Suite 301 A, El Paso, TX 79936
(915) 599-6735

Contact: (915) 242-0555

At EHN we are committed to serving the El Paso community’s mental health needs.   That is why we offer counseling services for individuals, families, groups and couples. This includes children ages 3-17 and adults who may need help with behavioral issues, eating disorders, grief and loss, marriage counseling, PTSD, depression, anxiety, ADHD, LGBTQ, anger issues, family conflict ,self –esteem and other life experiences.

Our licensed clinicians are trained in several therapeutic approaches to serve the community. All EHN therapists are certified in Cognitive Behavioral Therapy (CBT) and reflect the principles of a recovery focused model. Our clinical staff is also trained in EMDR, DBT, TF-CBT, Play Therapy, among other modalities.

  • CBT is a type of psychotherapeutic treatment that helps patients understand the thoughts and feelings that influence behaviors. CBT is commonly used to treat a wide range of disorders including phobias, addictions, depression, and anxiety.
  • TF-CBT – Trauma-Focused- Cognitive Behavioral Therapy is a therapeutic intervention designed to help children, adolescents, and their parents overcome the impact of traumatic events. For example, it is designed to help with traumas related to sexual abuse, physical abuse, domestic violence, and community violence, an unexpected death of a loved one, natural disasters, and war.
  • EMDR (Eye Movement Desensitization and Reprocessing Therapy) is effective for post-traumatic stress.  However, clinicians also have reported success using EMDR in the treatment of conditions such as panic attacks, complicated grief, dissociative disorder, disturbing memories, phobias, pain disorders, performance anxiety, stress reduction, addictions, sexual and/or physical abuse, body dysmorphic disorders and personality disorders.
  • Cognitive processing therapy (CPT) is a manualized therapy used by clinicians to help people recover from posttraumatic stress disorder (PTSD) and related conditions. It includes elements of cognitive behavioral therapy (CBT) treatments. It has proven effective in treating PTSD across a variety of populations, including combat veterans, sexual assault victims, and refugees. CPT can be provided in individual and group treatment formats.
  • Play therapy is a form of counseling or psychotherapy that uses play to communicate with and help people, especially children, to prevent or resolve psychosocial challenges. This is thought to help them towards better social integration, growth and development, emotional modulation, and trauma resolution.
  • Parent-Child Interaction Therapy (PCIT) uses very specific, step-by-step, live coached sessions with both the caregiver and the child. PCIT places emphasis on improving the quality of the parent-child relationship and changing negative parent-child interaction patterns. In PCIT, parents are taught specific skills to use with their child to establish, improve, or maintain a nurturing and secure relationship while increasing their child’s positive behavior and decreasing negative behavior. PCIT can include multiple siblings and both parents.

Peer support specialists are people in recovery from mental illness who work to help others get well. Peer support specialists are different than therapists or doctors because they have learned about mental illness and recovery, not from a book, but through their own personal experience. Peer support specialists are living proof that recovery is real. Their role at Emergence is to share their experience with clients to inspire and assist with their own recovery.


  • EHN offers a wide array of peer support services through our certified Mental Health Peer Specialists, Veteran Peer Specialists, Homeless Peer Specialists and Substance Abuse Peer Specialists.

Contact: (915) 242-0555

Through its Coordinated Specialty Care (CSC) Program, EHN has mental health providers specially trained in First-Episode Psychosis Treatment. CSC consumers are provided with psychotherapy, family support and education, medication management, supported employment, housing, and education, along with case management. The use of Coordinated Specialty Care has shown to more effective at reducing symptoms, improving quality of life and increasing involvement in work and school.

First episode psychosis simply refers to the first time someone experiences psychotic symptoms. During this first time episode, an individual may not understand what is happening because the symptoms can be highly disturbing, confusing and unfamiliar.

The word psychosis is used to describe conditions that affect the mind when a person loses contact with reality because of the onset of a mental illness such as schizophrenia, bipolar disorder, and post-traumatic stress disorder. These individuals may hear or see things that others do not. Feel fearful or suspicious of others, have difficulty concentrating, withdrawal from family and friends, and/or have disorganized speech, behavior and/or thoughts.

Of the majority of people who experience psychosis, the first symptoms typically occur between the ages of 16 and 25, yet it is common for a person to have psychotic symptoms for several months, sometimes more than a year. However, reducing this time of untreated psychosis is important for a better recovery.

To learn more about Coordinated Specialty Care click HERE

To learn more about Cognitive Behavioral Therapy for Psychosis (CBT) click HERE

To view the First Episode Psychosis Family Manual click HERE

Contact: (915) 242-0555

Through the Children Adolescent Mental Health Programs (ChAMHPs) EHN provides mental health services for children and adolescents who suffer from a variety of emotional disturbances which cause severe emotional and/or social disability.

In addition,  EHN provides assistance through our Youth Empowerment Services (YES) program which is a Medicaid home and community-based service waiver that assists children and adolescents with severe emotional disturbances with the goal of keeping them in the community, living with their families. Counseling Services are also available at EHN for children ages 3-17 who may need help with behavioral issues, eating disorders, grief and loss, PTSD, depression, anxiety, ADHD, anger issues, family conflict, self –esteem and other life experiences. EHN offers addiction screening services as well, free of charge to any Texas resident 13-years and older.

To learn more about these services click here  Mental Health Youth Services



Contact: (915) 599-6670

EHN offers a variety of services for individuals involved in the legal system starting from when they are booked into a detention facility in El Paso County, to when they are placed on probation or parole.  EHN works to stabilize the individual’s mental health with services while incarcerated and when they are back in the community, with the goal of preventing further criminal activity and assisting the individuals with managing their mental health diagnosis.


Texas Correctional Office on Offenders with Medical or Mental Impairments (TCOOMMI) program is designed to monitor, coordinate and implement a continuity of care system for individuals engaged in the legal system. The program involves various levels of service to include intensive and transitional case management to prevent re-arrest and /or incarceration.

  • Staff ensures an offender’s continuity of care by assisting with applications for programs, scheduling appointments with community providers for post-release medical care and support services, as well as providing post-release case management services.
  • Components of case management include rehabilitation/psychosocial services, substance abuse treatment, psychiatric services, and medication monitoring

Outpatient Competency Restoration (OCR) Program

  • The OCR Program provides competency restoration and rehabilitation services to individuals involved in the legal system as well as intensive case management and community integration.

Multi-Systemic Therapy (MST)

  • Multi-Systemic Therapy is offered to juvenile offenders dealing with a behavioral health problem. The service provides comprehensive outreach to address variables such as family, school, and peer groups. EHN therapists are also available to youth and their families 24/7.

Contact: (915) 242-0555

  • EHN offers supported housing for individuals who are displaced and have been diagnosed with a mental health disorder through our Housing and Urban Development (HUD) Unit and Siesta Gardens location.

Contact: (915) 242-0555

  • The objective of the ACT Team is to reduce inpatient admissions and to increase the quality of life of individuals who historically have difficulty remaining in a community setting. The EHN ACT Team provides aggressive intervention with consumers, family members, and service providers. The team provides an array of services, including medication monitoring, symptom management skills training, advocacy, coordination of services, and community-based hospitalization for consumers assigned to the unit. In addition to their normal hours of operation, team members remain “on-call” to provide intervention 24 hours a day if needed.

Contact: (915) 599-6645

START (Systemic, Therapeutic, Assessment, Resources and Treatment) is a person-centered solution-focused approach that employs positive psychology and other evidence-based practices. It’s a national initiative that strengthens efficiencies and service outcomes for individuals with intellectual/developmental disabilities and mental/behavior health needs in the community. The model helps reduce the use of emergency services and state facility/hospital stays.

Click here to learn more about the EHN START program

Outcomes also include: 

  • High rates of satisfaction by families and care recipients
  • Cost-effective service delivery
  • Improved expertise across system of care
  • Strengthened systems linkages that enrich systems, increase resources and fill in service gaps
  • Increased professional and logistic linkages between services providers in multiple disciplines
  • Use of community services whenever possible


Contact: (915)242-0555

Emergence Health Network now offers more options when it comes to meeting the mental health and substance abuse treatment needs of the El Paso community. The programs offered at Emergence Health Network are offered to adults dealing with depression, anxiety, and other behavioral health problems that impact an individuals work, family or daily functioning. This includes a Partial Hospitalization Program, Intensive Outpatient Program, BIPP/family violence, substance abuse services, and help with parenting challenges, and anger issues. Many of these programs also satisfy court-mandated attendance.

To learn more click here

Contact: (915) 238-1162


Mental Health First Aid is a free 8-hour course offered by certified MHFA trainers in the El Paso area. The course is designed to help the general public identify, understand and respond to an individual in a mental health crisis. It introduces participants to the warning signs of mental illness and provides the skills needed to help stabilize a person, just like CPR helps a layperson with no clinical training, assist a person having a heart attack.  The training is intended for a variety of groups such as the friends and family of an individual with mental illness, professionals, school leadership and staff, faith groups, or anyone interested in learning about mental illness.  To set up a training for your group contact the EHN MHFA Coordinator.

Contact: (915)242-0555

Emergence Health Network offers the Partial Hospitalization Program (PHP) for clients with a mental health and/or chemical dependency issues. The PHP provides individuals with the care of a residential treatment program but allows the clients to spend evenings at home.  This is beneficial for people who are dealing with problems too severe to be managed in outpatient therapy alone.  The program involves a longer treatment visit, usually several hours, than what is typically offered in a doctor’s or therapist’s office. The controlled environment is often a useful step-down transition from acute inpatient care or an alternative to inpatient treatment.

To learn more click here

Contact: (915)242-0555

Emergence Health Network offers an Intensive Outpatient Program for individuals who need a structured setting to work towards overcoming mental health, behavioral health, and/or a substance use disorder but who do not need the more intensive care offered in the partial hospitalization program. However, the IOP provides a more structured therapeutic setting than what is typically offered in a traditional outpatient setting. The IOP allows the staffs to help clients several times a week for several hours during the day.

To learn more click here

EHN works closely with local law enforcement agencies to care for members of our community and help to divert those with mental illness away from unnecessary incarceration and into appropriate treatments for their behavioral health needs.  Through a partnership with the City of El Paso and El Paso Police Department, EHN has established Crisis Intervention Teams (CIT) involving the co-deployment of EHN’s trained mental health professionals and specially training officers who respond to 911 calls involving individuals experiencing a mental health crisis.

The teams know how to recognize the signs of a mental health crisis and how to properly respond to the individuals in these situations with the goal of de-escalating the crisis and through continuum of care, routing these individuals into proper care.