EHN offers a Patient Portal available to all EHN clients. It’s a convenient way to stay connected to patient information. EHN understands that our client’s time is valuable, so through the EHN Patient Portal, time-consuming tasks are made simple.
Click to access EHN Online Patient Services
EHN Online Patient Services are offered through a secure online website that gives patients convenient anytime access to their protected personal health information. Using a secure username and password, patients can view health information such as; demographics, diagnosis, medications, recent doctor visits, and much more. Individuals can give family members, such as parents or healthcare proxies, access to their Online Patient Services account. This needs to be done at a clinic and requires consent from all those involved. All the information in an EHN Online Services account comes from a client’s Emergence Health Network electronic health record and allows you to:
To access your individualized account click here EHN Online Patient Services
To learn more about the services read below.
First time users:
At your next visit, tell your case manager that you are interested in setting up an EHN Online Patient Services account and provide them with your email address. Once your account is setup, you will receive an email registration link that includes a PIN number to create your account.
To complete the registration process:
If you have questions email firstname.lastname@example.org or call (915)887-3459
Physician’s Health Information Exchange (PHIX) streamlines the flow of a patient’s health information between health care providers. With PHIX, a patient’s health information is safely stored in their Community Health Record which means all of their health information, including lab results, imaging, and prescriptions, is in one place. This can help a patient’s doctor manage their care. In the past, health providers shared health records by telephone, fax, mail or limited computer networks. It was time consuming and not the most reliable. Today, doctors can located a patient’s health records in a matter of minutes with PHIX. The better flow of information between doctors, labs, and pharmacists gives a patient’s doctor a more complete picture of any health concerns and how to treat them.
If a patient’s doctor refers them to a specialists or there is an emergency, an individual’s health record is already in the system. That means no more second-guessing the names of medications and no more duplicate lab orders.
The health information will only be accessed on a need-to-know basis and providers determine what information will be included in a person’s Community Health Record that may include:
Limited information may be used for community health purposes to identify health trends and access service needs. However, a person will never be personally identified for community health purposes. The PHIX team will only have access to information to provide technical and administrative support. PHIX will not sell a patient’s personal information for any reason.
An individual does not have to participate. At Emergence Health Network, a client must “opt in” in order to participate and can only do so by completing an “opt in” form that must be given to them by their assigned EHN caseworker. Once completing the “opt in” form, consumers must then return it to their assigned caseworker for processing.
If an individual decides later to “opt out” of the program, they can. Simply request an “opt out” form from the designated case worker, fill it out and return it to the caseworker for processing. If a person decides to “opt out”, their health information will not be avaialbe through a Community Health Record. Only a patient’s name, address, gender, date of birth, and availability status will be viewable. A decision not to participate will not affect a person’s ability to receive healthcare through EHN. It applies only to sharing information through PHIX and does not affect other authorized sharing of health information between providers.
To learn more speak to an EHN Caseworker, call (915)242-0674 or visit http://phixnetwork.org/
The Emergence Health Network’s Notice of Privacy Practices describes how medical information about our EHN clients may be used and disclosed and how clients can get access to this information.
Click here to view EHN Notice of Privacy Practices English
Click here to view EHN Notice of Privacy Practices Spanish
As the Local Mental Health Authority in El Paso, Emergence Health Network is dedicated to serving individuals with a mental health, substance abuse diagnoses and/or intellectual/developmental disability. Although EHN is the largest provider for these services in El Paso County, there are also several other local groups/agencies that are valuable resources and committed to serving the residents of El Paso.
Click here to view the El Paso Community Resource Guide
You will need to submit the form, along with a copy of your photo ID by either:
If you need help filling out the form please call 915-887-3410 ext. 11135. You can also click on the Consent to Release Information Form Sample below for added assistance.
Click here for Consent to Release Information Form English
Click here for Consent to Release Information Form Spanish
Click here for Consent to Release Information Sample Form
Questions and Answers: